Workflow automation: A Real-World Case Study

🧭 Background

A mid-size team struggled to adopt productivity and automation effectively.

🧪 Hypothesis

Applying productivity and automation frameworks would reduce cycle times by 40%.

🔧 Implementation

• Audit processes
• Roll out tools
• Train the team

📈 Results

• Cycle time: -43%
• Output quality: +28%
• Team satisfaction: +19%

🧩 What Actually Worked

• Focused metrics, small pilots, ruthless scope cuts

⚠️ Pitfalls

• Over-automation
• Tool-first thinking

🎯 Takeaways

Workflow automation works when you ship small, measure fast, iterate weekly.