Top Salesforce Apps for Healthcare

Transforming Patient Care With Salesforce Healthcare Apps

How can healthcare teams focus on patient care when paperwork, different software, and slow communication get in the way? Many clinics and hospitals struggle with multiple systems that don’t work together, extra steps for every task, and strict rules for keeping information private. All of this can slow down care and make things harder for both staff and patients.

Insight:

Healthcare-tailored digital solutions significantly lighten staff workloads. Administrative tasks consume roughly 25% of U.S. healthcare spending (~$1 trillion annually), so automating routine processes is necessary.

In this environment, having a generic CRM is no longer enough. Organizations need technology that speaks the language of healthcare. Salesforce has revolutionized the way hospitals, clinics, payers, and digital health startups operate. Instead of patching together separate systems, healthcare organizations can now manage patient engagement, compliance, scheduling, claims, and analytics in one place.

Image source: Salesforce

Specialized apps add extra horsepower, turning Salesforce into a platform for better outcomes and real efficiency.

This guide features a range of top Salesforce apps for healthcare chosen to meet everyday challenges, whether you’re managing a small private practice, a large hospital, or a growing home health network. We’ll look at tools that help to optimize operations, improve patient engagement, and provide businesses with data-driven insights that can help improve patient care and efficiency.

• How We Chose the Best Salesforce Healthcare Solutions
• 1. Arcsona Unified Health
• 2. Atlantis Health | Patient Engagement Platform for Salesforce
• 3. 2cloudnine – Awards Interpretation & Payroll for Healthcare on Salesforce
• 4. CareJourney Provider Performance
• 5. FrontRunnerHC | Insurance Verification, Demographics & Financial Information
• 6. DexCare for Salesforce
• 7. mPulse for Salesforce | Two-Way SMS Conversations for Healthcare
• 8. Lark for Salesforce
• 9. Patient Intake and Clinical Trial Consent Solution for Healthcare & LifeSciences
• 10. CRM Intelligence and Patient Activation Solution
• In Summary: Building a Healthier Future with Integrated Salesforce Tools for Healthcare
  • Quick Recap of the 10 Featured Apps That We Have Reviewed

While this article focuses on specific operational needs, it’s worth noting that AppExchange also provides powerful analytics Salesforce solutions that can help organizations uncover broader trends in patient data and financial performance.

How We Chose the Best Salesforce Healthcare Solutions

According to a Salesforce study, more than 55% of healthcare and life sciences workers say that manual input processes hinder their productivity, and nearly half say that siloed data is a major barrier to getting work done. So, our goal was simple: highlight real tools that help clinical and administrative teams work better, serve patients faster, and stay on top of compliance.

Image source: Salesforce

All apps featured here were selected in July 2025 from the Healthcare and Life Sciences industry section of Salesforce AppExchange. We focused on real-world solutions that can be used by healthcare teams today, with or without the assistance of the relevant Salesforce Health Cloud consultant services.

Here’s what we focused on when reviewing relevant solutions:

• Healthcare-First Design: The app is built or optimized for healthcare workflows, like patient intake, remote monitoring, or clinical coordination.
• Salesforce Integration: The app runs natively in Salesforce or is tightly integrated, so teams don’t have to switch between platforms.
• Solves Real Problems: Whether it’s automating claims, improving staff workflows, or driving better patient engagement, the app tackles a practical challenge.
• Security and Compliance: Healthcare data needs extra protection. We prioritized solutions that meet clear security standards and regulatory support. Many apps are HIPAA/HITRUST certified or support secure data handling.

With the selection criteria in place, let’s take a closer look at each app and see how they help healthcare teams and organizations solve real challenges using Salesforce.

1. Arcsona Unified Health

Overview

Arcsona Unified Health by Arcsona Inc. is a Salesforce-native solution for health insurance payers that centralizes utilization and claims management in one place. This application brings together clearinghouse integration, end-to-end claims lifecycle management, adjudication, and support for prior authorization, appeals, and grievances. Designed specifically for health insurance organizations, it streamlines complex processes and helps reduce manual work for healthcare teams.

Key Features

• Complete Claims Lifecycle: Manages claims from processing and adjudication to aggregator management.
• Seamless EDI Integration: Integrates with Electronic Data Interchange (EDI) systems for better data handling and efficiency.
• Dual Adjudication: Includes both automatic and manual adjudication for flexible claims management.
• Utilization Management: Supports prior authorization, complaints, grievances, and concurrent review on the UM side.
• Integrated Appeals & Grievances: Provides a unified system for handling appeals and grievances in the claim workflow.
• Built for Health Insurance: Purpose-built to handle the needs of health insurance payers looking for Salesforce healthcare solutions.

Pricing: From $50,000 USD/company/year for Starter Pack.

Rating: No ratings yet.

Link: Arcsona Unified Health

2. Atlantis Health | Patient Engagement Platform for Salesforce

Overview

Patient Engagement Platform for Salesforce by Atlantis Health brings ready-made behavior change workflows and interventional content to Salesforce environments. The platform helps healthcare and pharma organizations personalize patient journeys and improve outcomes with built-in tools for tracking, reporting, and engagement, supporting better medication adherence and patient experience.

Key Features

• Personalized Patient Journeys: Configure journeys for different conditions, brands, or care plans using prebuilt workflows.
• Behavior Change Content: Delivers reminders, recommendations, and content to patients and nurses, all built on behavioral science.
• Patient and Nurse Support: Patient tracking and engagement workflows are managed inside Salesforce, with no new training needed for nurses.
• Reporting and Insights: Includes aggregated reporting for medication adherence, engagement metrics, and satisfaction.
• Brand & Program Analytics: Track patient usage, reasons for disengagement, and overall program performance.
• Platform Integration: Seamless integration with existing Salesforce Health Cloud app environments.

Pricing: From $10,000 USD/install/month. Performance-based pricing per member/per month is also available. Discounts are available for nonprofits.

Rating: No ratings yet.

Link: Atlantis Health | Patient Engagement Platform for Salesforce

3. 2cloudnine – Awards Interpretation & Payroll for Healthcare on Salesforce

Overview

2cloudnine is designed for payroll and finance teams in the Australian healthcare industry. This solution brings together awards interpretation, payroll, and time and attendance management on one Salesforce platform. With integration to Salesforce Health Cloud, it helps organizations automate manual processes, manage multiple pay rules, and ensure compliance for a wide range of healthcare roles.

Key Features

• Pre-Configured Healthcare Awards: Supports SCHADS, Nurses Awards, HPSS, and Aged Care out of the box.
• Award Templates: All templates follow mandatory award conditions and are updated as needed.
• Configurable Payroll: Handles full-time, part-time, casual staff and contractors, covering multiple awards and duties.
• Compliance Automation: Automates payroll compliance, including minimum engagement and salary annualization.
• Self-Service Portal: Employees can access payroll details from any device.
• Dashboards and Integration: Includes built-in reports, dashboards, and integration with popular GL/ERP systems.
• Healthcare Focus: Native connection with Salesforce Health Cloud and other healthcare Salesforce solutions.

Pricing: Pricing starts at $5 AUD/user/month for Payroll, $14.5 AUD/user/month for Awards Interpretation, and $12 AUD/user/month for Salesforce Health Cloud integration. Discounts are available for nonprofits.

Rating: No ratings yet.

Link: 2cloudnine – Awards Interpretation & Payroll for Healthcare on Salesforce

4. CareJourney Provider Performance

Overview

CareJourney Provider Performance from CareJourney gives Salesforce Health Cloud users access to a national provider database with detailed cost and quality insights. Designed to support data-driven network development, the app helps care coordinators, payers, and provider groups make smarter decisions on referrals, network building, and contract outreach using Medicare and commercial claims data.

Key Features

• Performance Scores: View provider-level cost and quality scores, sub-specialty details, and performance benchmarks.
• Claims-Based Insights: Access Medicare Fee-for-Service and commercial data for network analysis.
• Referral Management: Quickly match providers to patient needs based on hundreds of specialty and treatment episode combinations.
• Provider Search & Enrichment: Search and add providers to Health Cloud by cost, quality, location, or group.
• Comprehensive Metrics: Includes data such as panel size, risk score, and treatment episode performance, supporting Salesforce solutions for healthcare.

Pricing: Default plan – $5,000 USD/company/month. Custom pricing is also available.

Rating: No ratings yet.

Link: CareJourney Provider Performance

5. FrontRunnerHC | Insurance Verification, Demographics & Financial Information

Overview

FrontRunnerHC gives Salesforce users a way to verify insurance, check patient eligibility, and access up-to-date demographic and financial data from over 3,300 payer plans. The solution helps healthcare organizations maximize revenue by quickly assessing a patient’s ability to pay, improving the entire verification and patient intake process.

Key Features

• Insurance Eligibility & Discovery: Instantly verify or discover coverage for medical, dental, vision, mental health, DME, and pharmacy across thousands of payers.
• Demographic & Financial Data: Access patient or member data, including address, contact details, and HSA/FSA balances.
• Patient-Centric Experience: Personalize each interaction using accurate demographic and financial information.
• Handles High Data Volumes: Scale from individual transactions to large batch processing for busy organizations.
• Easy Salesforce Integration: Works natively with Service, Sales, Marketing, and Health Cloud, with no hidden fees or complicated setup.
• Healthcare AppExchange Focus: Designed for organizations seeking reliable Salesforce healthcare solutions.

Pricing: The base plan starts at $1,900 USD/company/month. Pricing is transaction-based with no integration, hidden, or maintenance fees.

Rating: No ratings yet.

Link: FrontRunnerHC | Insurance Verification, Demographics & Financial Information

6. DexCare for Salesforce

Overview

DexCare for Salesforce from DexCare, Inc. gives healthcare call center agents and care coordinators an easy way to find and book real-time appointments across care options and providers directly within the Salesforce workflow. By connecting with EMR systems, the app enables quick scheduling for virtual, weekend clinic, and urgent care visits, helping patients get the right care at the right time and location.

Key Features

• Integrated Booking: Search and book appointments for new or returning patients without leaving Salesforce.
• Care Option Flexibility: Supports virtual visits, weekend clinics, urgent care, and other provider types.
• Real-Time Availability: Shows the most convenient locations and available times personalized to each patient.
• Reduced Training Needs: Built-in routing and an easy-to-use interface help agents direct patients with less training.
• Quick Virtual Visits: Agents can launch on-demand virtual visits by sending a text to low-acuity patients.
• Healthcare Solutions for Salesforce: Designed for seamless healthcare workflow integration and better patient access.

Pricing: Annual subscription starts at $85,000 USD/company/year. User license fee of $880 USD/user/year. Adding more users reduces the per-seat license cost.

Rating: No ratings yet.

Link: DexCare for Salesforce

7. mPulse for Salesforce | Two-Way SMS Conversations for Healthcare

Overview

mPulse for Salesforce by mPulse Mobile is a solid Salesforce for healthcare solution that allows Salesforce users to connect with patients and members through secure, HIPAA-compliant SMS messaging. This app helps healthcare organizations manage engagement at scale, streamline communication, and personalize outreach using real-time text messaging directly from Salesforce.

Key Features

• Seamless Integration: HIPAA- and HITRUST-certified messaging is built into Salesforce, allowing easy authentication and setup.
• Operational Efficiency: Shift between automated and live SMS conversations to manage engagement programs more efficiently.
• 1:1 Messaging: Send and manage personalized messages to drive outcomes and support patients, members, and consumers.
• Conversation History: Maintain a single source of truth for all interactions, reducing manual effort.
• Use Case Versatility: Supports plan navigation, disease management, post-discharge follow-up, care navigation, call center diversion, health coaching, prescription refill reminders, and supply reorders.

Pricing: Starts at $25 USD/user/month. Final pricing requires a scoped proposal, and integration requires mPulse Engagement Console licenses.

Rating: No ratings yet.

Link: mPulse for Salesforce | Two-Way SMS Conversations for Healthcare

8. Lark for Salesforce

Overview

Lark for Salesforce is an AI-powered care management platform that helps healthcare teams deliver personalized coaching and remote monitoring at scale. The platform offers 24/7 digital support for chronic condition management, using integrated RPM devices to identify and escalate members needing live care. Its seamless integration with Salesforce Health Cloud enables better coordination, proactive outreach, and improved patient outcomes.

Key Features

• AI-Driven Coaching: Provides always-on coaching for general health, diabetes, hypertension, weight loss, tobacco cessation, and behavioral health.
• Remote Patient Monitoring: Uses RPM devices to detect and escalate potential health issues before they become urgent.
• 360-Degree Patient View: Delivers a comprehensive view of each patient to support targeted interventions and clinical efficiency.
• Patient Engagement: Supports continuous engagement and plan adherence between live care appointments, improving care continuity.
• Cost Efficiency: Helps organizations scale preventative and clinical solutions to large populations using a digital-first approach.
• Salesforce Integration: Works with Health Cloud and is part of healthcare Salesforce apps for coordinated patient management.

Pricing: Starts at $8.04 USD/member/year. Price varies by program, population, and integration model.

Rating: No ratings yet.

Link: Lark for Salesforce

9. Patient Intake and Clinical Trial Consent Solution for Healthcare & LifeSciences

Overview

Patient Intake and Clinical Trial Consent Solution by Interlace Health helps healthcare organizations modernize patient registration and consent workflows. The platform supports remote pre-registration, mobile trial consents, and on-site registration, reducing overhead costs and removing manual paperwork. Fully integrated with EHRs and Salesforce, it offers an efficient experience for both staff and patients.

Key Features

• Remote Patient Intake: Digitizes registration and consent, letting patients pre-register from home or complete forms onsite with quick, paperless workflows.
• Integration with EHRs: Pulls patient data directly from the EHR to speed up the process and minimize errors.
• Seamless Salesforce Integration: Works with existing healthcare systems, requiring no disruptive transition to new software.
• Workflow Efficiency: Saves time for both patients and staff, cutting overhead and reducing wait times and frustration.
• Scalable for All Needs: Supports over 1,100 healthcare organizations, adapting to different users and form volumes.

Pricing: Starts at $45 USD/user/month. Custom pricing is available based on usage and process requirements.

Rating: No ratings yet.

Link: Patient Intake and Clinical Trial Consent Solution for Healthcare & LifeSciences

10. CRM Intelligence and Patient Activation Solution

Overview

CRM Intelligence and Patient Activation Solution by Actium Health (formerly SymphonyRM) uses artificial intelligence to help healthcare organizations personalize patient outreach and drive engagement. By analyzing patient data from various sources, the platform delivers prioritized “next best actions”, helping care teams proactively connect with patients and improve care outcomes.

Key Features

• AI Audience Generation: Identifies high-value engagement opportunities using advanced AI-powered models.
• Personalized Outreach: Delivers targeted next best actions that predict and address patient needs, helping increase patient conversions and revenue.
• Customer 360° Profile: Brings together EMR, claims, and capacity data for a comprehensive, intelligent customer profile with universal consent management.
• Performance Results: Proven impact, including a 3x increase in patient conversions and $11M in annual revenue added at a 400+ provider health system.
• Scalable Campaigns: Supports ongoing, scalable, and continuously improving outreach with machine learning.
• Salesforce Tools for Healthcare: Built to enrich CRM and activation workflows in healthcare settings.

Pricing: Starts at $15,000 USD per month. Performance-based pricing is also available.

Rating: No ratings yet.

Link: CRM Intelligence and Patient Activation Solution

In Summary: Building a Healthier Future with Integrated Salesforce Tools for Healthcare

Navigating the complexities of modern healthcare requires more than just a powerful CRM, it demands a connected ecosystem of specialized tools. The right Salesforce apps can help make that a reality, giving your teams better data, fewer errors, and more time to focus on patient care.

Whether it’s an AI-powered coaching platform that improves chronic condition management or an integrated booking tool that simplifies access to care, each solution helps build a more efficient, responsive, and patient-centric healthcare system.

Quick Recap of the 10 Featured Apps That We Have Reviewed

• Arcsona Unified Health by Arcsona Inc.: An all-in-one claims and utilization management system for health insurance payers. It centralizes authorizations, adjudication, and appeals in Salesforce.
• Atlantis Health: A patient engagement platform for Salesforce that delivers behavior change programs and tracks patient journeys. It helps healthcare and pharma teams personalize outreach and support better adherence.
• 2cloudnine: A complete payroll and award interpretation app built for the Australian healthcare sector. It automates compliance, pay calculations, and scheduling directly inside Salesforce.
• CareJourney Provider Performance by CareJourney : A provider data app for Salesforce Health Cloud that adds cost, quality, and referral insights. Organizations can use it to build high-performing networks and guide referrals.
• FrontRunnerHC: An insurance verification and demographic tool for patient intake. It lets healthcare teams check coverage and update patient details quickly within Salesforce.
• DexCare for Salesforce: An appointment booking and care navigation app embedded in Salesforce. Call center agents can use it to find and schedule the best care option for each patient in real time.
• mPulse for Salesforce by mPulse Mobile: A two-way SMS messaging solution for healthcare teams to reach and engage patients. Built for HIPAA-compliant texting, reminders, and ongoing patient communications.
• Lark for Salesforce: An AI-powered care management platform offering automated coaching and remote monitoring for chronic conditions. It connects patients, care teams, and digital tools in one workflow.
• Patient Intake and Clinical Trial Consent Solution by Interlace Health: A digital patient intake and consent solution that streamlines registration for routine visits and clinical trials. It integrates with EHR and Salesforce to reduce paperwork.
• CRM Intelligence and Patient Activation Solution by Actium Health (formerly SymphonyRM): An AI-driven patient engagement platform that analyzes data to suggest the next best outreach. It helps care teams identify, prioritize, and activate patients for better health outcomes.

By adopting the right healthcare AppExchange tools, organizations can move beyond reactive problem-solving and begin proactively shaping better health outcomes and stronger operational performance.

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