In this talk, we'll be covering the then and now journey of how our internal cloud product docs evolved, how the community and customers contribute to these changes and how you can do it too.
Our goal was to make it easy for our teams and customers to use and love our cloud product internally, with the help of documentation. We acknowledged that not all teams and companies look at documentation in an open source way, even internally to their company. This talk is for anyone working on a product that requires documentation, from engineers, marketers, technical writers, content strategist, anyone in the audience should be able to take something useful away.
- Open sourcing product documentation internally
- Upgrading product documentation both strategically, practically and from a measurement and feedback perspective.
- Three things you can do today to make your application a little more accessible
Best known as lover of unicorns and all things magical, including data, design and code, Alex has been working at JPMC since 2016 and is now VP Product Adoption Lead for Public Cloud. She has just finished her MSc Computer Science at the University of Bath and in her work she combines content, data, communities and cloud. Personally, she is currently recovering from a crush on 80s music and glassblowing!