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Dorian Sabitov
Dorian Sabitov

Posted on • Originally published at sfapps.info on

How to Build Offshore Salesforce Development Team

Introduction to Working with Teams Abroad

Finding skilled talent is a challenge. Many companies are trying to hire from the same limited pool. Salaries keep rising, and project deadlines are often missed. If your team is under pressure or missing the right skills, you are not alone.

That is why more businesses are working with experts in other countries. This is known as Salesforce offshore development. It is not only about saving money. It is about finding qualified people who can help you deliver results faster.

Salesforce on demand services offshore can help with development, automation, reporting, support, and more. Many have years of experience across different industries and project types.

Insight:

Offshore software development is growing fast. In 2024, the market was worth $122 billion. By 2031, it’s expected to hit $283 billion. That’s more than double in just a few years, growing at over 10% every year. This shows that more businesses are choosing offshore teams to save money and move faster.

For businesses in the US or Europe, countries like Mexico, Colombia, Argentina, Poland, Romania, and Portugal are popular choices for offshore teams. These regions offer strong technical skills and time zone overlap with Western businesses, making collaboration easier.

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If your team is falling behind or struggling to grow, working with a trusted team might be the right step.

Difference Between Offshore, Nearshore, and Outsourcing

When you’re considering external help for your Salesforce development, you’ll probably hear terms like offshore, nearshore, and outsourcing. It can get confusing, so what is the difference, and which one is the best fit for your business?

How to Build Offshore Salesforce Development Team

Let’s break it down in simple terms so you can make the best choice for your project.

Salesforce Managed Service Offshore: Going Global

This means working with a team from a distant country, often in a completely different time zone. For example, US companies might work with teams from places like Ukraine or Poland.

Why Choose Offshore?

The teams often bring specialized expertise at a much lower cost than hiring locally. Need top-notch offshore Salesforce engineers but working with a tight budget? It might be the way to go.

The Catch

The biggest challenge is the time zone difference. If you’re working with a team that’s halfway around the world, it can make real-time communication difficult. But with the right tools and project management, it’s totally doable!

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Nearshore Salesforce Development: Close, But Still Cost-Effective

Nearshore development is similar, but the team is located closer to you, often in a nearby country or region. For US companies, that could be Mexico, Colombia, or Argentina. European businesses often work with teams in Poland or Romania.

Why Choose Nearshore?

Nearshore teams offer a sweet spot: lower costs than hiring locally but still close enough for easy communication. You can chat in real time, and the time zone overlap makes project management a lot smoother. It’s a great balance between cost and convenience.

The Catch

While it’s less of a time zone headache, nearshore options might still be more expensive than offshore teams, and the quality can vary. So, it’s important to choose your team carefully.

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Outsourcing Salesforce Development: The Flexible Option

Outsourcing is the umbrella term that covers both offshore and nearshore development. It’s the practice of hiring an external team, no matter where they are, to help with development.

Why Choose Outsourcing?

Outsourcing is all about access to expertise. Whether the team is near or far, outsourcing can save you the hassle of hiring and managing internal employees. You get the benefit of specialized skills without the long-term commitment.

The Catch

Outsourcing means you need to manage external teams carefully. Without the right communication and oversight, quality can slip, and deadlines can be missed.

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Benefits of Offshoring Salesforce Development

Offshoring your development can help you grow your business without the high costs of hiring local developers. With the right team, you can get top-quality work, save money, and speed up your project. Let’s dive into the key benefits:

  • Save Money : Offshoring is one of the easiest ways to cut costs. Teams in countries with lower living expenses can provide high-quality work at a fraction of the price of local developers. This means you can stretch your budget further and focus on other important areas of your business.
  • Access Expert Talent: When you choose an offshore Salesforce developer, you can tap into a wide pool of talented Salesforce developers from around the world. Whether you need expertise in automation, custom development, or integrations, you’ll find developers who are highly skilled.
  • Scale Quickly : Need more developers to handle a large project or want to reduce the team size after a release? Offshoring gives you the flexibility to scale up or down easily, without the hassle of hiring or laying off local staff.
  • Work Around the Clock : With teams in different time zones, your project doesn’t have to stop at 5 p.m. External teams can keep working while your in-house team sleeps, speeding up development and keeping the momentum going 24/7.
  • Faster Project Delivery : Offshoring can help you get your solution to market faster. With a global team working around the clock, your project can be completed in a shorter time frame, giving you a competitive edge.
  • No Hiring Hassles : Offshoring saves you from the time-consuming process of recruiting and training in-house developers. You can avoid lengthy hiring processes and let the team handle the development, while you focus on the bigger picture.
  • Save on Overhead Costs : With it, you don’t have to worry about providing office space, equipment, or benefits. The external team handles everything, which means fewer overhead costs for you to manage.
  • Focus on What Matters : By offshoring your development, your in-house team can focus on growing the business, working on sales, strategy, or customer engagement. Let the external team take care of the technical side while you drive your business forward.

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How Much Could You Save by Hiring Salesforce Development Services Offshore?

The savings you can achieve by offshoring development really depend on your team size, location, and the specific skills you need. Let’s look at a few examples of different team setups and how much you could save by hiring external specialists instead of local ones.

Example 1: Small Team (1 Developer + 1 QA)

For this example, the team includes:

  • 1 Salesforce Developer : Responsible for the core development of features, customizations, integrations, and optimizations.
  • 1 QA Engineer : In charge of testing the software to ensure it meets quality standards, is bug-free, and works as expected.

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Note: Salaries are based on the rates for Salesforce Developer provided by: Jobisy and ,Indeed for Salesforce QA Engineer by Glassdoor and ZipRecruiter in May 2025 and can vary depending on factors such as specific skills, experience level, and the scope of the project.

Example 2: Mid-Sized Team (2 Developers + 1 QA + 1 Project Manager)

This team setup includes:

  • 2 Salesforce Developers : Handling coding, integrations, and custom features in Salesforce.
  • 1 QA Engineer : Responsible for testing and ensuring high software quality.
  • 1 Project Manager : Overseeing timelines, task coordination, and client communication.

Hiring this team locally can get expensive fast. Let’s break it down and compare costs between a local team and an offshore team in Ukraine or Poland.

Image description

Note: Salaries are based on the rates for Salesforce Developer provided by: Jobisy and Indeed, for Salesforce QA Engineer by Glassdoor and ZipRecruiter and for Project Manager by Jobisy and Indeed in May 2025 and can vary depending on factors such as specific skills, experience level, and the scope of the project.

Example 3: Large Team (5 Developers + 2 QA Engineers + 1 Project Manager)

For larger Salesforce projects, you’ll often need a full cross-functional team. This setup might include five developers, two QA engineers, and one project manager. Here’s what that team could cost you locally versus Salesforce support services offshore.

Image description

Note: Salaries are based on the rates for Salesforce Developer provided by: Jobisy and Indeed, for Salesforce QA Engineer by Glassdoor and ZipRecruiter and for Project Manager by Jobisy and Indeed in May 2025 and can vary depending on factors such as specific skills, experience level, and the scope of the project.

Insight:

Software development can get expensive — and that’s a big reason why many companies are going offshore. On average, building software on-site costs about 60% more than working with an external team. That’s a huge difference, and it’s pushing more businesses to make the smart switch.

Essential Roles in a Salesforce Team: Offshore Suitability

Offshoring Salesforce development doesn’t mean sending everything overseas. It’s about knowing which roles can be effectively managed remotely while keeping core strategy and communication roles close to home. Below is a breakdown of key roles in a Salesforce team and which of them are suitable for offshoring.

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Popular Salesforce Positions to Hire Offshore

Hiring offshore Salesforce professionals gives your business access to top-tier talent without the high cost of local recruitment. From developers to consultants, it allows you to scale your team with specialized experts who can handle complex CRM tasks, integrations, and platform customization, all while staying on budget. Below are some of the most in-demand roles companies often hire.

Hire Salesforce Service Cloud Developer Offshore

Offshoring a Salesforce Service Cloud developer can help streamline your customer support systems. These experts specialize in building case management processes, automated workflows, and integrations with external support tools, all provided by a Salesforce integration offshore company. With their help, your support team can handle customer queries more efficiently, providing quicker responses and better customer satisfaction, without the overhead costs of in-house hires.

Hire Salesforce Marketing Cloud Developer Offshore

They are essential for automating marketing campaigns and delivering personalized customer journeys. Offshoring this role allows you to access skilled talent who can create tailored marketing experiences that drive engagement. From automated emails to advanced analytics, these developers ensure your marketing strategies work smarter, all while keeping costs lower compared to hiring locally.

Hire Salesforce Sales Cloud Developer Offshore

These developers are key to customizing your sales processes. They specialize in developing custom workflows, automating lead tracking, and optimizing reporting to improve your team’s performance. And you gain access to professionals who can maximize your CRM’s potential, ensuring that your sales team can focus more on closing deals and less on admin tasks.

Hire Salesforce Lightning Developer Offshore

Hire Salesforce developers offshore, they are crucial for building user-friendly interfaces that make your Salesforce experience smooth and intuitive. Offshoring this role allows you to get cutting-edge, custom Lightning components without the high price of local developers. These experts will create personalized dashboards, lightning-fast pages, and seamless integrations, enhancing the usability and speed of your CRM.

Hire Salesforce Community Cloud Consultant Offshore

They help you build interactive, branded portals for your customers, partners, or employees. These consultants design community-based solutions that drive collaboration, knowledge sharing, and customer engagement. With the right experts, you can create a thriving community hub that aligns perfectly with your business needs while keeping costs down.

Salesforce Commerce Cloud Consultant Offshore

Looking for designing eCommerce solutions that are both scalable and user-friendly? Hire salesforce commerce cloud consultant offshore, it enables you to tap into global expertise that can enhance your online store’s performance, from product catalogs to checkout systems. These consultants help you build seamless shopping experiences that boost sales and improve customer satisfaction, all at a fraction of the cost of hiring locally.

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How to Build a Team with an Offshoring Company

Building the team might seem like a big step, but it’s one that can bring massive benefits to your business, whether it’s cutting costs, accessing specialized talent, or scaling your operations quickly. But how do you get started? Here’s a simple guide to help you navigate the process of building a team with an offshoring company. Let’s break it down into easy steps!

1. Define Your Team’s Needs

Before you start reaching out to companies, take a moment to think about what your business really needs. Are you looking for offshore Salesforce developers, consultants, or a whole team? Defining the roles clearly will help you find the right experts. For example, if you need to hire offshore Salesforce developer, figure out which specific skills you require: Service Cloud, Marketing Cloud, or Sales Cloud. The more specific you are, the better your partner can match you with the right talent.

2. Choose the Right Offshoring Company

Not all offshoring companies are created equal. You want to work with a trusted partner who understands your industry and has experience with the technology you use. Look for companies with proven success stories and positive reviews. Check their previous projects and ask about their recruitment process. A good offshoring partner will understand your goals and bring the right people on board to help you achieve them.

3. Discuss Communication and Collaboration

One of the biggest challenges of offshoring is working across time zones and different cultures. To ensure smooth collaboration, have clear communication channels in place. Use tools like Slack, Microsoft Teams, or Zoom for regular check-ins. Establish expectations for response times, project updates, and meeting schedules. Strong communication is the foundation for a successful team, make sure you’re all on the same page.

4. Set Clear Expectations and Goals

Make sure your external team understands exactly what’s expected of them. Set clear goals, deadlines, and milestones. Whether it’s developing a custom Salesforce application or creating a marketing automation strategy, your team should know what success looks like. Don’t just hand over tasks, be involved and guide them along the way to make sure they’re hitting the mark.

5. Embrace Flexibility

Offshoring is all about flexibility. You can scale up or down as needed, and you don’t have to worry about office space or hiring full-time employees. If a project requires to hire Salesforce developer offshore for a few months, you can easily add them to your team. If you no longer need the same level of support, you can scale back. This flexibility can save you time and money, allowing you to adjust your team size based on the demands of the project.

6. Build Trust and Relationships

Trust is key in any working relationship, but it’s especially important when you’re managing an external team. Take time to get to know your team, even if they’re in a different country. Schedule regular check-ins, celebrate milestones together, and provide feedback. When you invest in building trust, this becomes a valuable extension of your business, someone you can rely on to deliver great results.

7. Monitor Performance and Quality

Even though your team is external, you still need to keep an eye on performance and quality. Set up regular progress reviews and ask for updates on milestones. Use project management tools like Jira or Trello to track tasks and deadlines. If something isn’t going as planned, address it quickly. Monitoring performance ensures that your team stays on track and meets your expectations.

8. Foster a Positive Company Culture

Just because your team is offshore doesn’t mean they should feel disconnected. Make efforts to create an inclusive, supportive, and motivating environment. A little recognition can go a long way, so don’t forget to praise your team for a job well done. Remember, a happy and engaged team will work harder to achieve your business goals.

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How to Choose Your Offshore Salesforce Partner (Checklist)

Finding the right partner can make or break your project. The right team will not only bring technical expertise but also align with your goals, communicate well, and deliver results on time. Use this simple checklist to help you choose wisely:

Proven Salesforce Expertise

Make sure the team knows Salesforce inside and out. They should have certified developers and consultants who are familiar with the specific products, whether it’s Sales Cloud, Service Cloud, or something more complex. Experience with similar clients is a big plus.

Strong Portfolio and References

Look for proof that they’ve done this before. A good partner will show you past projects, success stories, and even connect you with happy clients. If they hesitate, it’s a red flag.

Transparent Communication

You need a team that talks clearly and often. They should use your preferred communication tools, give you regular updates, and be easy to reach. Direct access to developers or a dedicated manager is essential.

Clear Engagement Models

Avoid surprises with cost or timelines. The right partner offers clear pricing, flexible hiring options (full-time, part-time, or hourly), and lets you scale your team as your project grows.

Strong Project Management Skills

Your project should stay on track, even when you’re not watching.

Ask about their delivery process: agile, scrum, or another method. You should receive updates, timelines, and have a point of contact for escalations.

Security and Compliance

Your data and IP must be safe. They should follow industry best practices, sign NDAs, and be compliant with regulations like GDPR if you’re operating in Europe. Don’t compromise on this.

Post-Launch Support

It’s not over after go-live. Make sure they offer ongoing support for bug fixes, updates, and new features. A great team sticks around to help you grow.

FAQs on Offshore Development

Hiring Salesforce custom development offshore can raise a lot of questions and that’s totally normal. We’ve gathered the most common concerns to help you move forward with confidence and clarity. Whether you’re worried about time zones, quality, or control, we’ve got you covered.

1. Is it safe to hire an offshore Salesforce team?

Yes, it’s safe if you choose the right partner. Reliable companies follow strict security protocols, sign NDAs, and comply with international standards like GDPR. Make sure to review their data protection practices before signing.

2. Will time zone differences affect communication?

Not if planned well. Many teams work with overlapping hours or assign dedicated project managers in your time zone. Clear communication tools and scheduled check-ins ensure nothing is missed.

3. What if I need to scale the team quickly?

Offshore teams are built for flexibility. A good offshoring partner lets you ramp up or scale down based on your workload. This agility is one of the main advantages over traditional hiring.

4. How do payments and contracts work?

It depends on the engagement model. Most offshore firms offer hourly, monthly, or project-based contracts. Choose what suits your needs, and always ensure terms are clear in writing before starting.

5. Can I retain control over the project?

Absolutely. You can use your own tools, set your own priorities, and stay fully involved. External teams often work as an extension of your internal staff, not as outsiders.

Conclusion

Offshoring your Salesforce team isn’t just about saving money. It’s a smart way to grow faster, work smarter, and stay ahead. You’ve seen how much you can save, which roles you can offshore, and how to build a strong team with the right partner.

From developers to consultants, there’s top talent ready to help you get more from your investment. With the right offshoring company by your side, setup is easy, quality stays high, and your team scales with you.

Still unsure? Think about what you could do with the extra budget and time. More innovation, faster releases, happier customers. Your external team could be the edge your business needs.

The post How to Build Offshore Salesforce Development Team first appeared on Salesforce Apps.

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